Shipping policy

Shipping Policy

  1. Introduction

We are committed to shipping your orders as quickly as possible. This shipping policy describes the conditions and delivery times applicable to your purchases on our site.

  1. Delivery Options

Delivery Methods: We offer several delivery options, including standard delivery, express delivery, and delivery to pickup points. The available options and associated fees are displayed when placing the order. Delivery Areas: We deliver in France. If you do not find your delivery area when ordering, please contact us to check the possibilities.

  1. Processing and Delivery Times

Processing Times: Orders are generally processed within 5 business days after receiving the order. This period may vary depending on product availability. Delivery Times: The estimated delivery times are [number] business days for standard delivery and [number] business days for express delivery. These times are indicative and may vary depending on transportation conditions and your location.

  1. Shipping Fees

Costs: Shipping fees are calculated based on the weight, dimensions of your order, and your location. The exact fees will be displayed when placing the order. Additional Fees: Additional fees may apply for international deliveries or remote areas.

  1. Order Tracking

Tracking Number: Once your order is shipped, you will receive a tracking number by email to follow the progress of your package. Online Tracking: You can track the status of your delivery directly from our website using the provided tracking number.

  1. Delivery Issues

Delays: We do our best to meet the estimated delivery times. However, delays may occur due to external factors such as weather conditions or logistical issues. Delivery Problems: If you encounter problems with the delivery of your order, please contact us immediately at bb.artskill@gmail.com or through our contact page for assistance.

  1. Address Changes

Modifications: If you wish to change the delivery address after placing your order, please inform us as soon as possible. We cannot guarantee that changes will be made before your order is shipped.

  1. Return Policy

For more information on returns and exchanges, please refer to our Return Policy.